40 Power Dr #2, Council Bluffs, IA 51501, USA
Not resolved

When in to upgrade phone.

Was browing options, asking about one in paticular, when she rung it up to give me more info it turns out she USED the upgrade on that phone even though i didnt want it and she had the audasity to say it was MY FAULT(?!?!?!?!)

They told me to wait another 3 months until i am eligble for another upgrade even though they did nothing for me!! After a week of battling with different branch managers, they best they could offer me a discount on the phone i didnt want!

Terrible service. terrible poilicies. Terrible company.

Also, located literally blocks away from different boost stores my internet service is constantly on and off to the point i can even browse facebook! Garbage.

Product or Service Mentioned: Boost Mobile Cell Phone Upgrade.

Reason of review: Poor customer service.

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