4103 Buffalo Gap Rd, Abilene, TX 79605, USA
Not resolved
0 comments

I entered one of your locations on buffalo gap road in abilene texas. As soon as i entered i realized it was a nice store but had nobody in it.

I was looking at your phones and was looking for a specific one but it wasnt displayed... I turned around and a guy had entered the room and was propped up on a sign just staring at me... I felt instantly uncomfortable. For him to not say hello or anything and just proceeded to stare.

I finally broke the silence and asked about the J3 Acheive and how it i couldnt find it... He replied with "actually, i do have it". In a rude manner. I said " Ok how much is it its $79 at walmart".

Without moving or looking it up he said, "about $100". So ofcouse i asked why so much... He told me that there was a fee to get it turned on. I said i could do that myself for free...

Cant i just buy the phone and he replied in a very rude way to have a nice day!

I dont think you should have people working for you who would rather push customers away rather than help them! I will not go back to this store until this employee, Jacob, is fired or gets better training!

Product or Service Mentioned: Boost Mobile Customer Care.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Boost Mobile Reviews

  1. 188 reviews
  2. 99 reviews
  3. 54 reviews
  4. 27 reviews
  5. 16 reviews
Boost Mobile reviews