I have been a loyal customer with Boost Mobile for @ least two years I ordered a on line phone through a Boost rep on 12/31/2018. The rep. took my info and card info and assured me the order would be shipped overnight
My order never arrived. My granddaughter decided to call the store @ 1057
Broad street Sumter South Carolina for assistance. I don't know what happened but some how they decided to place a order for another phone
according to the two young store reps. that I talked to later. I called the store after I found Out that my granddaughter made the call.
When I called in to follow up, I was handled my one or two loud talking
un-professionals I have ever had to deal with. They approached me as if I was the problem. I didn't receive my question answered nor did I approve the phone they changed after talking to my granddaughter.
Thanks BOOST MOBILE!!!!
Product or Service Mentioned: Boost Mobile Customer Care.
Reason of review: Poor customer service.