411 N Washington St, Charlotte, MI 48813, USA
Not resolved

I went into my local store in Charlotte MI. I wanted to get one of the offers advertised on the website for in store purchases.

I ended up with a huge bill. They charged me $129 for a phone that was advertised as $5.00 for coming to Boost Mobile. They went ahead and activated the phone I was looking at. Pulled all kinds of bait and switch tactics and charged me an astronomical amount.

I want to return the phone. I have been informed that "all sales are final." So I will be filing a formal complaint. This incident occurred on 5/29/2018. I believe they saw an older women coming so to speak.

Sleazy disgusting company. The next complaint will be to the Attorney General of Michigan.

I won't be taken advantage of by these thieves. I fully expect a refund.

Reason of review: Pricing issue.

Monetary Loss: $100.

Preferred solution: Full refund.

Boost Mobile Cons: Very poor customer service, Bait and switch tactics, Being lied to, Being charged 12 times what was advertised, Highly deceptive business practices.

  • Deceptive Advertising
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