Boost Mobile Questions and Answers
We’re my refund.
So I had boostmobile before I bought my new phone I paid my bill on accident because I kept my SIM card from my other phone thinking it would work in my new phone and my service never came on so I told boost I wanted my refund because I’m no longer using their service but I haven’t got my money back they have me a case I’d number but I just wanna know when I’m getting my money back
Corona virus.
Are u guys helping your customers during this hard time ? Some of us are without jobs now due to this and we didn't ask for it see metro PC's, cricket, Sprint and Verizon are all doing 200$ credits or 2 free months just asking if you guys are gonna help your customers out ?
They are not helping people during this. They are shutting off thousands of customers daily. And no available support. Go ahead try to call. You'll sit on hold for hours only to have it hang up on you.
WHEN WILL YOU REFUND MY ACCOUNT FOR THE CASH TAKEN FOR A SCAMMY PHONE AND SERVICES?????? WHY DONT YOU HAVE A CORPORATE NUMBER?? WHY DONT YOU CALL BACK OR EMAIL.
CAUSE THEY ARE NOT BOOST ANYMORE SURE THEY STILL HAVE THE NAME BUT THEY WERE BOUGHT BY DISH AND WENT DOWN HILL SUPER FAST
Do I get a iphone for $100if I switch to boost because right now I'm with metro can someone tell me what I need to do
Don't trust boost in not even close to playing the company is a flop now they don't give a crap about there customers. I even offered to have a car wash to raise some money for them so they don't have to rob there customers
How do I talk to an actual customer service person?I need to talk to an actual person
I am a boost customer and I want to speak to an agent about changing my phone bill due date because I cant pay it tomorrow because I have gotten layed off
Can I get my lg-sp200 carrier unlocked.
I got this phone from friend and I want activate it under a different carrier, how can I get it unlocked by boost mobile?
According to the Boost Mobile FAQ page, eligible customers can request a domestic SIM unlock and/or request the associated MSL Code by contacting Boost Mobile Customer Care at 1-86*-402-7366.
The unlock request can take up to two business days to process for devices not currently under a BoostUP! instalment plan. During that time, the following steps can help ensure the request processes properly:
Android
- Ensure the SIM card remains in the device;
- Ensure the device is powered on and within Boost Mobile network coverage area, or at minimum connected to a Wi-Fi network;
- Upon receiving notification that the device is unlocked, check the UICC unlock, as follows:
- UICC Unlock: Go to Settings > System > System updates.
- UICC unlock or go to Settings and search for UICC Unlock. Tap UICC unlock for a settings refresh.
- If UICC unlock is not available, try updating the data profile as follows.
- Update Profile: Go to Settings > System > System updates > Update Data Profile
Apple
- Ensure the device is powered on and within (Boost Mobile or Virgin Mobile)’s network coverage area, or at minimum connected to a Wi-Fi network;
- Back up your phone;
- Restore your iPhone to factory settings;
- Restore your iPhone from a backup.
Can I get extension on my phone bill.
- by phone at (855) 223-2491 (toll-free number within the United States);
- by email at boostmobile@boost.com;
- via the company's social networks.
Support is provided 7 days a week: 4AM - 9PM PST.
How can I talk to a boost rep online.
I've tried.calling the boost store in Newark Ohio on mt vernon rd it rings and rings
How can I speak to someone about my phone I wanna change my service to another phone cuz my phone broke n got got wet
How to cancle a recent order.
Cancle my most recent order
According to the comments posted at community.boostmobile.com, it is possible to cancel the Boost Mobile order within the 4 hours of being placed. To proceed you should send a private message with your name, last name, and order number to Boost Mobile support:
- log in to your Boost Mobile account;
- go to my profile;
- click Send a Message on the right side of the screen.
To get more information about how to cancel the order, please contact the Boost Mobile customer care team:
- by phone at (855) 223-2491 (toll-free number);
- via the company's social networks;
- by email at boostmobile@boost.com.
Support is provided 7 days a week: 4AM - 9PM PST.
How can I change my account until iPhone get fixed.
- by phone at (855) 223-2491 (toll-free number);
- via the company's social networks;
- by email at boostmobile@boost.com.
Support is provided 7 days a week: 4 AM - 9 PM PST.
Never me either a bunch of scam I paid 177 and finally got it saying the device is compatible with my other one they will not give me a new device or my money beware from buying phones from there site