Not resolved

I recently left my phone carrier after years with them to get a ZTE Max which my carrier didn't have in stock at the time after getting the phone they never told me to go online to activate my insurance then my phone is charging it cracks & BIG BLACK LINES form I call to tell them this they say I broke the phone & want me to pay 100 dollars to fix what is clearly a deficited in the phone while say what they want them to do even after I get an electrical shock this morning taking out my charger I will never go back to this company again or advice anyone to go to boost mobile this company is a scam all they want is your money well I guess I will be taking my service elsewhere & I will call the better business to report boost mobile

Product or Service Mentioned: Zte Cell Phone.

Reason of review: Damaged or defective.

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