Boost Mobile - Phone no longer exists, yet still getting charged
I purchased the phone 6 months ago, boost mobile service was horrible in my area, so I let the account go.I was using the phone strictly for music in my car, until I accidentally ran it over.
Starting last month I started getting Vesta boost mobile charges on one of my credit cards, boost mobile said they couldn't help, nor refund the money unless I filed a police report. It wasn't stolen, so why would I need to file a police report? In any case, the police officer I spoke to laughed in my face. So I canceled that card, got a new one.
All of a sudden the 2nd card I had on the account starts getting charges, so I once again called boost, they say my old phone is still active, even though it sits on my desk in multiple pieces. I no longer can access the boost mobile account, and they are not doing anything to rectify this situation.
My credit card company called boost, and the rep hung up on the lady that called, so I was placed on hold while she got information so we could report boost mobile to the better business borough.
Review #395333 is a subjective opinion of a user.