Austin, Texas
Not resolved
1.0
Details
1 comment

I bought a stylo 4 from the fletcher boost Mobile store someone has been calling my phone in and has been reporting my phone lost or stolen i have my phone n i know the person who did it she has been harassing me and has my information because one of your representives gave it to her n she's pretending to be me i need this issuce resolved or im returning the phone and i will no longer be a customer to you all. Thank you

Product or Service Mentioned: Boost Mobile Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1601589

Don't tell us, tell them. Then let us know what happened.

A large part of this story is missing as written so clarification is vital. You sound really paranoid without more evidence ; don't go in there all wound up and spewing accusations - they will think you are insane and call the police. Handle it in writing, expressing your dissatisfaction and the reasons for it. Also state the desired remedy.

Be brief, be polite, do NOT emote, and serve the complaint via Certified Mail Return Receipt Requested.

Accept no calls, insist on a written reply. You are way past talking at this point.

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