I am making a formal complaint and changing my service to t mobile. I cannot make any calls on my phone, boost has failed to troubleshoot my phone, i have called at least 10 times today and your phone reps are lazy unprofessional and not helpful not only have they wasted my time by asking me the same questions over and over instead of looking at my account and notes that previous reps entered.
I am so fed up and disgusted with the customer service i have received and i will never recommend boost to anyone. I will also forward my complaint in writing to the headquarters..
Phone still not working worst customer reps ever. digusted
Product or Service Mentioned: Boost Mobile Mobile Phone Service.
Reason of review: Poor customer service.
Preferred solution: Leaving boost going to t mobile yay!.