Contact Boost Mobile Customer Service
How to Reach a Person at Boost Mobile
Toll-Free Number:
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1-833-502-6678
Customer Service:
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1-866-957-7772Boost Infinite
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1-888-266-7848
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1-866-402-7366
Boost Mobile Emails:
Boost Mobile Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Boost Mobile Phone Number | 1 (833) 502-6678 |
| Average Hold Time | 00:03:26 |
| Average Calls duration | 5 minutes |
| Most Popular Boost Mobile Email Address | info@boost.com |
| Boost Mobile Live Agent Availability | 18% of callers successfully reach a real person |
| Issue Resolution Rate | Low (11% reported full resolution) |
| Boost Mobile Customer Service Rating | 4.1 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 94% phone, 6% email |
| Common Reasons for Contact | Account, product/ service, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Boost Mobile | First and last name, phone number or email |
Contact Information
Boost Mobile Website:
Boost Mobile Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (PST):
Monday - Friday: 4:00am - 8:00pm
Saturday - Sunday: 4:00am - 7:00pm
Mailing Address:
DISH Legal Department
P.O. Box 6655
Englewood, CO 80155-6655
Summary of Boost Mobile Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Boost Mobile?
Payments and Charges Question:
- “Pay bill”
- “Make a payment”
- “Billing”
Account Question:
- “Account payment”
- “Account”
- “Need account and the port pin number”
Product/ Service Question:
- “Phone not working”
- “Storage issue”
- “Purchase a phone”
Request for Information Question:
- “And can I not use find my device to locate it”
- “About a account”
- “Support”
Staff Question:
- “Service suspended after bill paid”
- “New service”
- “Other phone ending in 9224 cell service says sos”
Activation/ Cancellation Question:
- “Activate Sim card”
- “Cancel service at once. This phone has not been used for several months. If you can, please consider a partial refund. Please.”
- “Trying to activate my iPhone with esim”
Return/ Replace Question:
- “Change password”
- “Change plan”
- “913 SW Eagle Ct Blue Springs Mo. Change Address”
Cards Question:
- “Unsuspend my SIM card”
- “Need to give new card number”
- “Lost phone need new sim card”
Shipping and Delivery Question:
- “Packaged not delivered”
- “Where is my order”
- “Never received my sim card”
Refund Question:
- “Refund”
- “I need my.money back”
- “Refund bk on prepaid card”
Website/ Application Question:
- “Can get in the app to change my phone bill”
- “I cannot get call waiting on my phone need to do I see the app everything go to voicemail when I'm on another line”
- “I need a jack or co ax installed in my home I don't have one to hook up my boost wifi”
Employment Question:
- “Yas sir I’m boost dips think best about me oner this minuting ODIs this of for me not are you start this job me our think said of plz service on this job”
- “To take auto pay off my accout”
- “Im missing important calls an text from my job now I don't have a job due to y'all service I'm tired of calling y'all about the same thing been going on for to long”
Other Question:
- “Phone upgrade”
- “Can't find my phone”
- “Can't make calls”
Compare Boost Mobile Customer Service To
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