Contact Boost Mobile Customer Service
Boost Mobile Phone Numbers and Emails
Toll-Free Number:
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(833) 502-6678
Customer Service:
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(866) 957-7772Boost Infinite
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(888) 266-7848
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(866) 402-7366
Boost Mobile Emails:
Boost Mobile Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Boost Mobile Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Boost Mobile is 8335026678. 63% of consumers used this number to address their issues and concerns. Meanwhile, 72% of users reported contacting a real person successfully by dialing the phone number 8882667848.
The average hold time is more than 30 min. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Boost Mobile may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Boost Mobile Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Boost Mobile is 8335026678. 63% of consumers used this number to address their issues and concerns. Meanwhile, 72% of users reported contacting a real person successfully by dialing the phone number 8882667848.
The average hold time is more than 30 min. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Boost Mobile may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Boost Mobile mainly because of account, product/ service, payments and charges.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Boost Mobile is info@boost.com. 56% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Boost Mobile Website:
Boost Mobile Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (PST):
Monday - Friday: 4:00am - 8:00pm
Saturday - Sunday: 4:00am - 7:00pm
Mailing Address:
DISH Legal Department
P.O. Box 6655
Englewood, CO 80155-6655
How Good is Boost Mobile's Customer Service?
Summary of Boost Mobile Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Boost Mobile?
Payments and Charges Question:
- “Pay my bill”
- “Payment”
- “Pay bills”
Account Question:
- “Sign up for service at boost moble”
- “Can't log into account to pay bill”
- “Unlock phone”
Product/ Service Question:
- “Pago de Internet”
- “Pagar internet de casa”
- “Network failure”
Request for Information Question:
- “Information”
- “Because I wanna cut off my main contact on my family plan so I want to put my on the main contact”
- “Check on my bill due date”
Staff Question:
- “Transfer service”
- “New service”
- “I don't have boost service and they took money from my account”
Activation/ Cancellation Question:
- “Trying to activate my phone”
- “Activate replacement phone”
- “Activate new phine”
Return/ Replace Question:
- “Need to change number”
- “Change bill”
- “Change plan”
Cards Question:
- “I got my sim card today”
- “Lost my pin number”
- “Sim card”
Shipping and Delivery Question:
- “I haven’t gotten my delivery”
- “Roaming package”
- “Haven't received my refund”
Refund Question:
- “Refund”
- “Because of my refund”
- “Refund on returned phone”
Website/ Application Question:
- “App issue”
- “Your website and robot support doesn't recognize my number. You have 12 hours to have a human contact me or you lose a customer of 10 years.”
- “No puedo entrar a mi app my boos mibil”
Employment Question:
- “To take auto pay off my accout”
- “Im missing important calls an text from my job now I don't have a job due to y'all service I'm tired of calling y'all about the same thing been going on for to long”
- “Paycheck”
Other Question:
- “No sim”
- “Cobro automático”
- “Lost my phone”
Compare Boost Mobile Customer Service To
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