Contact Information

Boost Mobile Phone Numbers

Toll-Free Number:

  • (855) 223-2491
  • (855) 223-2491
  • (866) 402-7366
  • (888) 266-7848
Write review

does not support this feature.

Currently you can call only US numbers.

Boost Mobile Chat:

Boost Mobile Email:

Corporate Office Address:

Boost Worldwide, Inc.
Connecticut DPUC 10 Franklin Square
New Britain, CT 06051
USA

Other Info:

Business hours:
4am PST - 9pm PST
7 days a week

Help in Social Networks:

Summary of Boost Mobile Customer Service Calls

2347 TOTAL
CALLS
55% SUCCESSFUL
CONNECTIONS
03:46 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Boost Mobile to Ask about:

Payments and Charges Question:

  • “Need advice on payment made”
  • “Pay my bill”
  • “Payment”

Account Question:

  • “To get my account number”
  • “I need my account number”
  • “My account”

Staff Question:

  • “One of my phones don't have service”
  • “Which service to another phone”
  • “My phone has no service”

Product/ Service Question:

  • “My phone doesn't work”
  • “My phone does not work. I can not call out and if i get a call, it goes to voice mail”
  • “Phone broken need new phone” , Review # 1769835

Activation/ Cancellation Question:

  • “To activate a New phone”
  • “Phone activation”
  • “I want to activate my phone”

Request for Information Question:

  • “About a refund”
  • “Because i wanted to know how do i unlock my sim for my stylos 2”
  • “I need to talk to someone”

Cards Question:

  • “I need a new SIM card”
  • “My pin”
  • “Bought the same phone but my old sim card wont work”

Refund Question:

  • “Refund” , Review # 1757000
  • “I'm no longer a customer and would like a refund on my account” , Review # 1727191
  • “I need a refund”

Return/ Replace Question:

  • “Phone return”
  • “I need my phone replace”
  • “For a return label”

Shipping and Delivery Question:

  • “Shipment issues”
  • “Shipping”
  • “Tracking my package” , Review # 1711476

Employment Question:

  • “Installment agreement payoff”
  • “Paycheck”
  • “W2”

Website/ Application Question:

  • “Swap device on website did not work”

Other Question:

  • “Payed twice”
  • “Im pissed”
  • “I'm trying to switch my phone to boost Mobile”

Boost Mobile Rating Stats

1.9 out of 5 stars
based on 384 reviews
See all 850 reviews

Rating trend

About

Top Boost Mobile Services

Phone Service, Customer Care, Mobile Phone Service

Top Boost Mobile Products

Mobile Hotspot Plan, Sim Card, Refill Card

Boost Mobile Pros and Cons

Pros: Cost of the plan, Reasonable priced service, Rate, Cheap service, Call

Cons: Customer service, Poor customer support, Very poor customer service, Service is bad, Customer service & sales department

Summary

Boost Mobile is a division of Sprint Corporation. Boost Mobile offers wireless phones and services with no contracts, credit checks or activation fees. Boost is among the most popular prepaid wireless brands in the U.S. and has approximately four million customers - the majority of which are 18 to 34 years old. Boost-branded wireless phones with its exclusive Boost® Walkie-Talkie service are available nationwide at approximately 17,500 major retail and independent wireless dealer locations. Re-Boost® products are available at approximately 100,000 locations throughout the United States. Boost can be purchased and experienced on the web at MySpace, Facebook and www.boostmobile.com.

Boost Mobile reviews and complaints

Boost Mobile is ranked 147 out of 1908 in Telecommunications category

Area Served

USA

Payment Methods

MasterCardVISA

Edit Description

Boost Mobile Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Boost Mobile to

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

MetroPCS
MetroPCS
1423 reviews
2.0
Compare
Tmobile
Tmobile
1231 reviews
1.7
Compare
Verizon Wireless
Verizon Wireless
1128 reviews
1.8
Compare


Report
Write a review
Do you have something to say about Boost Mobile? What happened? What can we help you with?
Submit review Don't show this popup