Boost Mobile Phone Numbers and Emails

Toll-Free Number:

  • (866) 402-7366
Send Message

Customer Service:

  • (888) 266-7848
  • (833) 502-6678

Legal:

  • (866) 441-7445

Sales/ Reservations:

  • (866) 915-0711

Boost Mobile Emails:

Legal
Copyright Infringement Inquiries
boostmobile@boost.com
info@boost.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Boost Mobile?

Most Popular Number:

(866) 402-7366
Total calls: 2 723 Issues resolved: 70 Last call: Sep 30, 2023

What Is the Boost Mobile Customer Service Number?

The Boost Mobile customer service number is 1-833-502-6678. Users can use this number to speak with a customer service representative to assist them with any questions or concerns they may have regarding Boost Mobile plans, devices, payments, or any other related issues.

How to Contact Boost Mobile Customer Service by Chat?

Boost Mobile customer service agents are also available on live chat. Through Boost Mobile live chat agents, you can get help on multiple issues like making payments, retrieving your PIN, updating your address and more. The Boost Mobile chat hours are Monday through Friday from 4 am to 8 pm PST and from 4 am to 7 pm PST on Saturdays and Sundays. To connect with the live chat agents, simply click on the orange chat icon on the Boost Mobile’s website and provide your details.

What Are Boost Mobile Customer Care Working Hours?

You can reach the Boost Mobile customer care number on weekdays during the same working hours as that of Boost Mobile chat. During these hours, you can speak with a customer service representative who can assist you with any questions or concerns regarding Boost Mobile plans, devices, payments, or any other related issues.

Contact Information

Boost Mobile Website:

Boost Mobile Help Center:

Corporate Office Address:

DISH Wireless L.L.C.
6591 Irvine Center Dr, Ste 100
Irvine, California 92618
United States

Other Info (opening hours):

Hours:

Monday -Sunday: 4:00am - 9:00pm (PST)


Mailing Address:

Legal Department

P.O. Box 6655,

Englewood, CO 80155-6655

More contact details

Boost Mobile Customer Service Reviews

1.4 / 5
Bad
David B Hxl
Billing and customer service
2.2

There are surcharges on my account that they cannot explain why I am being charged. They have lost 4 months of my payment installment. The service gets lost or...

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Pissedconsumer5108251
Cannot recharge

Bad Donot answers help number going to change company what is the point having help number Donot help You are a joke getting really bad talk people say the...

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How Good is Boost Mobile's Customer Service?

Sandra W Xyf
Sandra W Xyf
Feels Satisfied | Sep 29, 2023

Did a good job

Read full quote
Anahi Zme
Anahi Zme
Feels Disappointed | Sep 27, 2023

11111

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Juan T Ahd
Juan T Ahd
Feels Disappointed | Sep 10, 2023

Not good

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Mac Add
Mac Add
Feels Disappointed | Sep 03, 2023

The lie and steal your money.

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Jamere Sqn
Jamere Sqn
Feels Disappointed | Jul 27, 2023

When I reside in New Orleans, they were very helpful. Now, several agents are rude.

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Verlin Dfu
Verlin Dfu
Feels Neutral | Jul 14, 2023

My name is Mr. Leon Alexander. My mobile phone number is (# 718 )607-****...my security pin number is (# 1121 )... I have been having this same issue for the past ( 3 ) months which is my boost mobile one app is not working properly especially when It comes to finding out what is my data usage when I go to the boost mobile one app it doesn't give me the correct data usage it gives my old data usage from last month.... I have been calling boost mobile customer service for the past 3 months and they still haven't resolved my issue yet when it down to my data usage...the only way I find out what is my data usage that I'm using sofar I have to go on the website & sign in inorder to find out my correct data usage that I'm using sofar... The main issue is my boost mobile one app is not giving me my correct data usage that I'm using sofar... I need this problem to be fixed.... The boost mobile technician still haven't fixed my boost mobile one app yet... I need this issue to be fixed!!!

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Summary of Boost Mobile Customer Service Calls

17.2K TOTAL
CALLS
04:27 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Boost Mobile?

Payments and Charges Question:

  • “Payment”
  • “Pay bills”
  • “Trying to pay my bill”

Account Question:

  • “My account”
  • “I got my account started internet was used up the same day I got the phone I was hacked and you lie I upped my plane to a $50 plan so that's a man and it wouldn't want to run out. And July I was still unable to use my internet. Which you can go back”
  • “My texting is blocked I guess my phone not working I did get text about payment it was set up automatic payment”

Product/ Service Question:

  • “I cant get my router table work”
  • “My phone is damage”
  • “Prepaid internet”

Staff Question:

  • “Trying to contact manager,of one of the stores, with some request that the agent at the store didn't make and mention to the manager ,and is giving me a turn around. I will appreciate if you can give me the information I need. Thank you.”
  • Bought a phone and service from one of your stores and haven't had service from day 1
  • “Changed phone and do not have service”

Activation/ Cancellation Question:

  • “Pay for the activation of line services abroad to date I do not have service”
  • “Lost my phone and bought a new one need to activate”
  • “Activate”

Request for Information Question:

  • “Question about roming”
  • “How much is owed on phone I have been paying on”
  • “About my account”

Cards Question:

  • “SIm Card LOCKED”
  • “To see if I can switch my Sim card into the new phone”
  • “SIM card not working”

Return/ Replace Question:

  • “Changing phone”
  • “Changing numberc”
  • “To get replacement phone cracked my screen”

Shipping and Delivery Question:

  • “Did not receive. Service. Refund now”
  • “Did not get the big antenna that I paid for.”
  • “I purchased a phone online. And on the device I ordered it on died before I got my tracking number”

Refund Question:

  • Refund and complaint
  • “Waiting for refund autherization”
  • “Refund permission”

Employment Question:

  • “Paycheck”
  • “My phone is cut off my identity was stolen and I need a couple of days to pay and the only way to get paid or make my money is by my phone and I have no car and I live alone please help me”
  • “Jobs”

Website/ Application Question:

  • “My was just resetted and shorty aftervthat i started recieving porngraphic sites”
  • L scammed me with the ACP application
  • Swap device on website did not work

Other Question:

  • “Phone issues”
  • “Recuperar mi linea”
  • “No one will help me”

About

Related Companies

Dish Network, Sling TV, Republic Wireless, Blockbuster, Boost Mobile Australia

Summary

Boost Mobile is a division of Sprint Corporation. Boost Mobile offers wireless phones and services with no contracts, credit checks or activation fees. Boost is among the most popular prepaid wireless brands in the U.S. and has approximately four million customers - the majority of which are 18 to 34 years old. Boost-branded wireless phones with its exclusive Boost® Walkie-Talkie service are available nationwide at approximately 17,500 major retail and independent wireless dealer locations. Re-Boost® products are available at approximately 100,000 locations throughout the United States. Boost can be purchased and experienced on the web at MySpace, Facebook and www.boostmobile.com.

Boost Mobile reviews and complaints

Boost Mobile is ranked 321 out of 1762 in Telecommunications category

Area Served

USA

Payment Methods

MasterCardVISADiscover

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