Contact Boost Mobile Customer Service
Boost Mobile Phone Numbers and Emails
Toll-Free Number:
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(866) 402-7366
Customer Service:
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(888) 266-7848
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(833) 502-6678
Legal:
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(866) 441-7445
Boost Mobile Emails:
Contact Information
Boost Mobile Website:
Boost Mobile Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Mailing Address:
Legal Department
P.O. Box 6655,
Englewood, CO 80155-6655
How Good is Boost Mobile's Customer Service?
Did a good job
11111
Not good
The lie and steal your money.
When I reside in New Orleans, they were very helpful. Now, several agents are rude.
My name is Mr. Leon Alexander. My mobile phone number is (# 718 )607-****...my security pin number is (# 1121 )... I have been having this same issue for the past ( 3 ) months which is my boost mobile one app is not working properly especially when It comes to finding out what is my data usage when I go to the boost mobile one app it doesn't give me the correct data usage it gives my old data usage from last month.... I have been calling boost mobile customer service for the past 3 months and they still haven't resolved my issue yet when it down to my data usage...the only way I find out what is my data usage that I'm using sofar I have to go on the website & sign in inorder to find out my correct data usage that I'm using sofar... The main issue is my boost mobile one app is not giving me my correct data usage that I'm using sofar... I need this problem to be fixed.... The boost mobile technician still haven't fixed my boost mobile one app yet... I need this issue to be fixed!!!
Summary of Boost Mobile Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Boost Mobile?
Payments and Charges Question:
- “Payment”
- “Pay bills”
- “Trying to pay my bill”
Account Question:
- “My account”
- “I got my account started internet was used up the same day I got the phone I was hacked and you lie I upped my plane to a $50 plan so that's a man and it wouldn't want to run out. And July I was still unable to use my internet. Which you can go back”
- “My texting is blocked I guess my phone not working I did get text about payment it was set up automatic payment”
Product/ Service Question:
- “I cant get my router table work”
- “My phone is damage”
- “Prepaid internet”
Staff Question:
- “Trying to contact manager,of one of the stores, with some request that the agent at the store didn't make and mention to the manager ,and is giving me a turn around. I will appreciate if you can give me the information I need. Thank you.”
- Bought a phone and service from one of your stores and haven't had service from day 1
- “Changed phone and do not have service”
Activation/ Cancellation Question:
- “Pay for the activation of line services abroad to date I do not have service”
- “Lost my phone and bought a new one need to activate”
- “Activate”
Request for Information Question:
- “Question about roming”
- “How much is owed on phone I have been paying on”
- “About my account”
Cards Question:
- “SIm Card LOCKED”
- “To see if I can switch my Sim card into the new phone”
- “SIM card not working”
Return/ Replace Question:
- “Changing phone”
- “Changing numberc”
- “To get replacement phone cracked my screen”
Shipping and Delivery Question:
- “Did not receive. Service. Refund now”
- “Did not get the big antenna that I paid for.”
- “I purchased a phone online. And on the device I ordered it on died before I got my tracking number”
Refund Question:
- Refund and complaint
- “Waiting for refund autherization”
- “Refund permission”
Employment Question:
- “Paycheck”
- “My phone is cut off my identity was stolen and I need a couple of days to pay and the only way to get paid or make my money is by my phone and I have no car and I live alone please help me”
- “Jobs”
Website/ Application Question:
- “My was just resetted and shorty aftervthat i started recieving porngraphic sites”
- L scammed me with the ACP application
- Swap device on website did not work
Other Question:
- “Phone issues”
- “Recuperar mi linea”
- “No one will help me”
About
, , , ,
Boost Mobile is a division of Sprint Corporation. Boost Mobile offers wireless phones and services with no contracts, credit checks or activation fees. Boost is among the most popular prepaid wireless brands in the U.S. and has approximately four million customers - the majority of which are 18 to 34 years old. Boost-branded wireless phones with its exclusive Boost® Walkie-Talkie service are available nationwide at approximately 17,500 major retail and independent wireless dealer locations. Re-Boost® products are available at approximately 100,000 locations throughout the United States. Boost can be purchased and experienced on the web at MySpace, Facebook and www.boostmobile.com.
Boost Mobile is ranked 321 out of 1762 in Telecommunications category
USA
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