Klamath Falls, Oregon
Not resolved
1 comment

Worst customer service. My credit card was charged without my knowledge and I am not on auto pay.

I have had them for years I have a grace period for being a loyal customer. I pay every month on the same day. They said they would refund the money but would cancel my account.

They said it had to be me, like I wouldn't remember changing my plan and making a payment. Like a stranger would get on my account and pay my bill for me.

Reason of review: Problems with payment.

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Almost exactly how they did me, after like 8 years with them and never late, thats the thanks we get!