This is the screen shots of the text Boost sent me..to this phone..stating that in One Day! I supposedly used over 15% of my (joke, "unlimited" contract) allotment,
i.e. on Oct.22, One Day by their own Text to me.. which is over 384MB; not even possible in 24 hrs at their best speed. They said this so they could punish me, but...
THEN they also added that same jump in data minutes use to the front of November's bill so they can use it TWICE!
Look at the dates on the 2 text msg..the same.
Then look at the white marker on the data min use graph..at the start..first day of Nov Billing, the jump is BEHIND this line, because that date is the last day of Oct bill,
and ALSO the first day of Nov bill, by their reckoning. Blatant cheat! A lie!
On this day, Nov. 9th, the graph says "about 1.86GB used" ...
this, set from Oct. 21st. Then, one less day, from the 22nd., 1.30; and from the 23rd., 1.22GB used.
The math is this:
1.86 - 1.30 = 56 MB used 1.30 - 1.22 = 8 MB used
and they expect people to believe I used 384! in the same time period just three days earlier?
I seriously wish I could sue them, except how? The BBB is useless, the FCC is useless, and now swallowed by the equally useless FTC, and court costs prohibit doing it privately....
This reviewer shared experience about pricing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Boost Mobile and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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