My experience with Boost Mobile is similiar to a very bad relationship. I signed up for 14 day Grace Period Program.
My phone was cut off and i was told that next month i will be able to utilize this program. I complained to every dept at Boost Mobile but to no avail. I then friended boost mobile via facebook. I chimed in on everyone comment/post to inform unknowledgeable customer and or potential customers.
Boost mobile rep name Cara M reached out and resolved THIS issue. Although this matter was band-aided, i have residues of regret in moving forward. Since yesterday, boost have BLOCKED ME FROM PAGE.
A COMPANY I AM UTILIZING SERVICE BLOCKED ME. I was a "caged bird", now this caged bird will " sing" until Boost Mobile CHANGE HOW THEY DO BUSINESS.
Product or Service Mentioned: Boost Mobile Grace Period Phone Plan.
Reason of review: Not as described/ advertised.