Product: Boost Mobile Customer Care Clear all filters (0 of 37 reviews match)
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I had trust in boost mobile this is a second chance after them doing me wrong before Boost Mobile in the insurance company that I have no compassion or care at all for their customers I can't get my Google account because I can't get a text message on my phone I can't...
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1.4
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Boost Mobile Customer Care
#1344485
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Boost Mobile - Worst customer service

Called to get some help and she kept telling me how not to have high expectations on solving my problem, when I had enough she calls me back and leaves me a 1:20 messaging stating the same fact not to have high expectations. When I need help from customer service they did not help at all. Very disappointed
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Boost Mobile Customer Care
#1263838
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Boost Mobile - Rob in broad daylight

Went to get a new phone they could not get into old phone after 3hr wait at mall.paid 135.00 not my fault they couldn't make the change has to call police to get money back never open it or left store.got back 100.00 kept the35.00..i got nothing.terrible
1.4
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Boost Mobile Customer Care
#1234601
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Boost Mobile - Worst ever

This is the worst carrier i have ever had they double charged my account and after a month no resolution no refund in fact the representative told me to contact my bank because they were not giving me my money back also bad service dropped calls and so much more horrible I will never get this service again.
1.0
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Boost Mobile Customer Care
#1198468
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I visited the local Boost Mobile store located at 712 E. Avalon St., Kuna Idaho, 83634 on Sunday evening 2/11/18 and after remaining in the store for over 2+hrs after closing my wife and I left with 2 IPhone 6s at a cost of $50 each. Seems the push was on for the...
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Anonymous
Darin

Hi Michael,I am so sorry about the experience you had at our local store. We have addressed the issues with the staff and assure you we have your best interest in mind.If you ...

Anonymous
Michael Dickson

I visited the local Boost Mobile store located at 712 E. Avalon St., Kuna Idaho, 83634 on Sunday evening 2/11/18 and after remaining in the store for over 2+hrs after closing ...

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Boost Mobile Customer Care
I liked
  • Cost of the plan
#1193329
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Boost Mobile - Straight to the point!

I really have to say, she was fast, new what she was doing, and very helpful. I had no more problem at all!
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Boost Mobile Customer Care
#1192160
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Went into boost mobil to get my screen protector and case for my phone.The guy that was working had to go out to his car to get the merchandise that should have been there 8 days prior to going to pick it up. There was another customer that had the same issue. Her...
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1.1
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Boost Mobile Customer Care
#1184832
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Man at the boost Mobile store would not help me

Told me there was nothing he could do for me wouldn't even try
3.6
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Reliability
Style and Design
Value for money
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Boost Mobile Customer Care
#1172505
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The customer service I received the other day at Boost Mobil on Carpenter Rd., Modesto Ca.was to say the least “undesirable.” The young girl with long dark hair was rude, condescending and lacked good customer service skills.When I go back to pay my next months bill I...
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mcgebr
mcgebr

The customer service I received today at Boost Mobil was to say the least “undesirable.” The young girl with long dark hair was rude, condescending and lacked good customer se...

4.6
Product
Boost Mobile Customer Care
I didn't like
  • Being talked down to like a child
  • Rude and condescending
#1163194
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Visited two different Boost stores, received conflicting information.Decided to go online to get information about phones, the online information does not collaborate with any information I received from either store. Called customer service having problems getting...
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Anonymous
MAD MSW

I visited the local Boost Mobile store located at 712 E. Avalon St., Kuna Idaho, 83634 on Sunday evening 2/11/18 and after remaining in the store for over 2+hrs after closing ...

2.2
Product
Boost Mobile Customer Care
I liked
  • Reasonable priced service
I didn't like
  • Very poor customer service
#1162158
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