Product: Boost Mobile Customer Care Clear all filters (34 of 34 reviews match)
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Boost Mobile - Rob in broad daylight

Went to get a new phone they could not get into old phone after 3hr wait at mall.paid 135.00 not my fault they couldn't make the change has to call police to get money back never open it or left store.got back 100.00 kept the35.00..i got nothing.terrible
1.4
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Boost Mobile Customer Care
#1234601
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Boost Mobile - Worst ever

This is the worst carrier i have ever had they double charged my account and after a month no resolution no refund in fact the representative told me to contact my bank because they were not giving me my money back also bad service dropped calls and so much more horrible I will never get this service again.
1.0
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Boost Mobile Customer Care
#1198468
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I visited the local Boost Mobile store located at 712 E. Avalon St., Kuna Idaho, 83634 on Sunday evening 2/11/18 and after remaining in the store for over 2+hrs after closing my wife and I left with 2 IPhone 6s at a cost of $50 each. Seems the push was on for the...
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Anonymous
Darin

Hi Michael,I am so sorry about the experience you had at our local store. We have addressed the issues with the staff and assure you we have your best interest in mind.If you ...

Anonymous
Michael Dickson

I visited the local Boost Mobile store located at 712 E. Avalon St., Kuna Idaho, 83634 on Sunday evening 2/11/18 and after remaining in the store for over 2+hrs after closing ...

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Boost Mobile Customer Care
I liked
  • Cost of the plan
#1193329
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Boost Mobile - Straight to the point!

I really have to say, she was fast, new what she was doing, and very helpful. I had no more problem at all!
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Boost Mobile Customer Care
#1192160
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Went into boost mobil to get my screen protector and case for my phone.The guy that was working had to go out to his car to get the merchandise that should have been there 8 days prior to going to pick it up. There was another customer that had the same issue. Her...
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1.1
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Boost Mobile Customer Care
#1184832
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Man at the boost Mobile store would not help me

Told me there was nothing he could do for me wouldn't even try
3.6
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Boost Mobile Customer Care
#1172505
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The customer service I received the other day at Boost Mobil on Carpenter Rd., Modesto Ca.was to say the least “undesirable.” The young girl with long dark hair was rude, condescending and lacked good customer service skills.When I go back to pay my next months bill I...
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mcgebr
mcgebr

The customer service I received today at Boost Mobil was to say the least “undesirable.” The young girl with long dark hair was rude, condescending and lacked good customer se...

4.6
Product
Boost Mobile Customer Care
I didn't like
  • Being talked down to like a child
  • Rude and condescending
#1163194
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Visited two different Boost stores, received conflicting information.Decided to go online to get information about phones, the online information does not collaborate with any information I received from either store. Called customer service having problems getting...
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Anonymous
MAD MSW

I visited the local Boost Mobile store located at 712 E. Avalon St., Kuna Idaho, 83634 on Sunday evening 2/11/18 and after remaining in the store for over 2+hrs after closing ...

2.2
Product
Boost Mobile Customer Care
I liked
  • Reasonable priced service
I didn't like
  • Very poor customer service
#1162158
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Lack of knowledge about phone, took Hispanic customers in front of me when I spent over 200 plus in the store, looking at her FB, talking on phone outside of busy. I had 45 minute drive home, have to go out of my way to another boost Mobile for assistance . I was in...
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2.3
Product
Boost Mobile Customer Care
#1161991
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Boost Mobile told me that I would get my refund back from them in 24 hours after I cancelled a order. Because I paid for expedited shipping but they said I will not get it. So when I cancelled the order they told me I would get my refund in 24 hours I heard this from...
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Anonymous
Shane gregory

I just went through a very similar situation. Refurbished phone sent with defective camera. Tracking shows the return was delivered a month ago. Different stories every time f...

1.0
Product
Boost Mobile Customer Care
#1160540
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