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Boost Mobile - Phone Service Review from Kokomo, Indiana

Boost Mobile is by far the worst joke. Each store their are idiots working there. I would not ever recommend them. You pay your pill when its due and yet they ahut your service off. You call and its like harder than *** to reach a human. I have gone threw four phones due to each one I buy is junk. Each time even if i have had thirty days i have to get new number. No i am over it. Your representives at stores that sale your product has no idea what the *** they are doing. Then you have people who work in stores that sell your merchandise that sale used merchandise of their own to people. I am very pissed and this is not fair. I have never had this much problem with any other phone carrier in my life.
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Review
#772348 Review #772348 is a subjective opinion of poster.
Service
Boost Mobile Phone Service
Reason of review
Bad quality

Zte Boost Max N9520 Cell Phone Review

1.0
Details
Please don't use Boost Mobile...Frauds! As their weak insurance plan...Internal battery over heats...something is not right, seek legal help for any actions.
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Review
#772171 Review #772171 is a subjective opinion of poster.
Reason of review
Warranty issue

Boost Mobile Phone Services Review from Waynesboro, Virginia

1.0
Details
I just cut my phone back on for 2 days and didnt have any data connection. I called boost numerous times and they couldnt tell me what is wrong. I asked for my money back they said they couldnt give it back but they will get someone to investigate the issue but not sure how long this will take. They said no towers were down in my area but one rep said it was but she lied. I talked to a manager but no help. They even told me to call Lg because it is their fault which is not true..so Im still stuck with a phone that i cant check my emails.listen to iheart radio or just get on the web...wow boost sucks
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Review
#770963 Review #770963 is a subjective opinion of poster.
Reason of review
Bad quality

Boost Mobile - Phone Service Review from Oklahoma City, Oklahoma

2.7
Details
I have used Boost Mobile for 4 years now. The quality of service for Cell phones is terrible. Half the time on my new LG G stylo I cant recieve text messages until days later, phone calls wont go through, I will get a voicemail when my phone never rang. I have troubleshot everything. Taken battery out waitied 10 mins etc etc. Customer service is a crock! Boost you should be ashamed of your service and your lies in your commercials
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Review
#766447 Review #766447 is a subjective opinion of poster.
Service
Boost Mobile Phone Service
Reason of review
Bad quality

Boost Mobile Bad customer service!!

1.0
Details
Boost Mobile customer support is terrible!! They outsource to people who do NOT speak English!! If you can get one at all with their obtuse call machine that will try anything to NOT get you to customer service. When you get one they are incompetent not to mention rude! It took over an hour and had to talk to several employees who had not idea what was going on. It took 6 tries to get one to do anything! They are an UnAmerican company!! Ruined my Christmas! Do not use!!!
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1 comment
Anonymous
#1130549

Yup I dont blame you. I went through the same thing today.

I woke up to no service on my phone. I went through 3 people and every one of them kept repeating themselves. Thats how I knew they had no clue. They charged my debit card 3 times in 2 days.

All I wanted was a $40.00 on my phone. First I spoke to a Wayne he tried to tell me that they only charged me once. Seriously when you are looking at your account on the internet and it's there in black and white. So not only can they not speak english they cant read it either.

So now I want to speak to his manager who cant speak well either. And she kept repeating herself. Her name is Bernadette #455436. So I paid $182.00 for 40 days of bad service.

Wait cause this is the best part. I went on line to check out my bank statement because im not done with them yet so to my surprise starting in January I been paying triple. I cant believe it. These people that I talked to argued with me for two hours.

All I wanted her to do was to take the $45.00 and restore my service and she would not do it. A multi million dollar co. and she just could not make a customer happy and I been with boost for 3 years. So you would think a customer would get a little respect.

NOT!

I'm normally a very kind person but today I lost my temper. I'm all done with them.

Laura

New Hampshire

Review
#758289 Review #758289 is a subjective opinion of poster.
Cons
  • Poor customer support
Reason of review
Poor customer service

Boost Mobile Phone Service Review

1.0
Details
Phone aleays freezing and i can never het the keyboard to stay up lonh enough. This phone is *** ... so is arr the makers!
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Review
#756959 Review #756959 is a subjective opinion of poster.
Service
Boost Mobile Phone Service
Reason of review
Bad quality

Boost Mobile Phone Service Review

2.0
Details
What ever you do don't choose boost mobile. By far the worst service/ speed/everything. Constantly changing your plan and only enough speed to text. I constantly drop calls after 30 sec. Of use.
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Review
#755960 Review #755960 is a subjective opinion of poster.
Service
Boost Mobile Phone Service
Reason of review
Bad quality

Other Product Review

in a Boost Mobile customer have been trying to call customer service I spoke to someone about me not getting on certain websitesI talked to one of your reps Rico (t920178991)still nothing has been done this is beginning to be hassle
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Review
#754392 Review #754392 is a subjective opinion of poster.
Reason of review
Poor customer service

Boost Mobile Phone Plan Review

2.0
Details
All unlimited plan fast speed it's a lie iPhone stay on 3G don't believe the ***
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Review
#752908 Review #752908 is a subjective opinion of poster.
Service
Boost Mobile Phone Plan
Reason of review
Not as described/ advertised
I recently switch to boost mobile from Verizon Wireless due to not ever having enough data now I was given 5 gigs of data Unlimited Talk unlimited text I ran out of data I purchased a data pack for $10 then I purchased another data pack for $5 then I did a...
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Review
#745981 Review #745981 is a subjective opinion of poster.
Reason of review
Not as described/ advertised